How the Progressive claim process works
Once your Progressive claim has been filed, our team works directly with your assigned adjuster to coordinate inspections, approvals, and repair timelines.
We assist with documentation, damage assessments, and repair authorization to help move your claim forward without unnecessary delays.
You won’t need to follow up with Progressive regarding repair updates — we’ll communicate directly with your adjuster throughout the process.
Will Progressive cover my collision repairs?
If your Progressive claim is approved, your insurance provider typically covers the cost of repairs minus your deductible.
Our team works with your adjuster to confirm repair authorization and ensure the approved scope of work aligns with Progressive's claim requirements.
Once approved, repairs can begin without requiring you to manage additional paperwork or claim communication.
Do I have to use Progressive’s recommended shop?
In the state of California, you have the legal right to choose any licensed repair facility after an accident — even if Progressive suggests a preferred repair shop.
Armar Body Shop regularly works with GEICO to coordinate approved repairs without requiring you to visit their recommended facility.
Choosing your own repair shop does not impact your insurance claim eligibility or approval status.
How long does the estimate process take?
Most Progressive collision estimates can be completed within 24 hours after receiving photos of the damage or completing an in-person inspection.
Our team will review the extent of the damage and communicate directly with your Progressive adjuster to confirm repair authorization before work begins.
Timelines may vary depending on claim approval and parts availability.
Will I have to pay out of pocket?
In most approved Progressive claims, your only out-of-pocket expense is your insurance deductible.
Progressive typically covers the remaining repair costs once authorization has been approved.
Our team will coordinate payment details directly with your insurance provider to ensure a streamlined repair process.